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Language and disability services

Language Services

The Office of Multicultural Interests has released a Language Services Policy for Western Australian Government departments and agencies. This policy sets out what is required when providing professional interpreting and translating services for people who have limited or no understanding of English or who are hearing impaired.

The Department is committed to implementing the WA Language Services Policy 2008 by:

  • acknowledging that offenders are entitled to have access to professional interpreter and/or translator services where they have difficulty in speaking or reading and writing in English, or are hearing impaired
  • ensuring interpreting services and multilingual information are available to offenders
  • assessing the language or other communication needs of offenders and identifying the most appropriate way to meet those needs
  • ensuring staff are trained in cross-cultural skills and how to work with professional interpreters
  • meeting the costs of interpreting and other language services for offenders.

Disability Services

The Department's Disability Access and Inclusion Plan 2015-2019 (PDF 232KB) details the Department's commitment to providing professional and appropriate services to meet the needs of clients, staff and offenders with physical, intellectual, sensory or cognitive disabilities, their carers and families.

The Disability Services policy ensures that people with disabilities are able to contribute to Department decision-making and fully access services. This policy applies to people with physical, intellectual, sensory or cognitive disabilities, as well as their carers and families.

Alternative format of the Department's Disability Access and Inclusion Plan 2015-2019 is available upon request. If you would like more information regarding our policies, contact:

Policy and Legislation
Level 8
141 St Georges Terrace
Telephone: +61 8 9264 1264
Facsimile: +61 8 9485 0045

Page last updated: 17-Oct-2016