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Freedom of Information

The Western Australian Freedom of Information Act 1992 gives all Western Australians a right to access information held by the Department.

Information statement

The information statement, as required by the Freedom of Information Act 1992, is incorporated in the Department's Annual Report.

Information requests - Non-personal information

Requests for information under the Freedom of Information Act 1992 must be in writing, accompanied by a $30.00 application fee, and addressed to:

Freedom of Information Branch
Department of Corrective Services
Locked Bag 22 Cloisters Square

Information requests - Personal information

No fee or charge is payable for an application for personal information. All applications relating to personal information must be in writing.
Personal information can be:

  • factual or routine information, for example, date of birth, length of employment, qualifications
  • opinions or evaluative material such as advice or recommendations of a third party - for example records of interviews, material in personnel records.

Service delivery

Under the Freedom of Information Act 1992, the Department is required to process requests for information within 45 days of receiving the application. There is provision under section 23 of the Freedom of Information Act 1992 to refuse access to documents and information on a range of grounds. Applicants have a right of appeal in these cases, initially to the Department and subsequently to the Information Commissioner.

Notice of decision

The applicant will receive in writing, notice of the Department's decision relating to the request. The notice will include the following information:

  • date of the decision
  • name and designation of the decision maker
  • reasons for deleting any matter
  • reasons for deferring access
  • arrangements for giving access
  • reasons for refusing access to any matter
  • the amount and basis for any charges levied
  • the rights of review and procedures to be followed.

Review rights

Applicants have the right to submit a written request for a review of the decision. This must be done within 30 days after being given notice of the decision. The review is to be conducted by a person other than the person who made the original decision. The agency must respond with a written notice of decision within 15 days and no fees are involved.

If the applicant remains unhappy, they may lodge a written complaint to the Office of the Information Commissioner within 60 days following the internal review decision (30 days for third parties). The commissioner's decision is final unless an appeal is made to the Supreme Court on a question of law.

Amendment of personal information

A person can apply to amend personal information in a document held by the Department.

Applicants must provide details and, if necessary, documentation in support of their claim to amend inaccurate, incomplete, out-of-date or misleading information.

In addition, applicants must indicate how they want the amendment to be made within the options set out in the Freedom of Information Act 1992, including:

  • altering information
  • striking out or deleting information
  • inserting information
  • inserting a note in relation to information.


The Department can apply the following charges when processing an FOI application:

  • charge for time taken dealing with the application - $30.00 per hour
  • charge for access time supervised by staff - $30.00 per hour
  • charges for photocopying - $30.00 per hour for staff time; and 20c per copy
  • charges for staff time in transcribing information from a tape or other device - $30.00 per hour
  • charge for duplicating a tape, film or computer information - actual cost
  • charge for delivery, packaging and postage - actual cost.

In cases where charges levied are expected to be higher than $25.00, the applicant will be provided with an estimate of charges as soon as possible after receipt of the application. The Department reserves the right to request an advance deposit. A reduction in charges may be sought in the case of financial hardship.

All forms can be filled in online, then printed and forwarded to the relevant address.

For assistance with your request or a general enquiry, contact the Manager, Freedom of Information Branch

Freedom of Information Branch
Department of Corrective Services
141 St Georges Terrace
Telephone: +61 8 9264 1133
Facsimile: +61 8 9481 8504

Page last updated: 23-Nov-2016